General Announcement::SGX apologises for human error in printing process for some statements

Issuer & Securities

Issuer/ Manager
SINGAPORE EXCHANGE LIMITED
Securities
SINGAPORE EXCHANGE LIMITED - SG1J26887955 - S68
Stapled Security
No

Announcement Details

Announcement Title
General Announcement
Date &Time of Broadcast
12-Jun-2015 19:21:45
Status
New
Announcement Sub Title
SGX apologises for human error in printing process for some statements
Announcement Reference
SG150612OTHRW667
Submitted By (Co./ Ind. Name)
Carolyn Lim
Designation
VP, Marketing & Comms
Description (Please provide a detailed description of the event in the box below)
Singapore Exchange (SGX) today said it has taken remedial action to address erroneous Central Depository (CDP) account statements sent to some customers by mail.

Under 1% of about 460,000 May 2015 statements sent out were affected and SGX is re-issuing the printed statements. The corrected statements should reach all affected accountholders by Tuesday, 16 June 2015.

The issue arose from human error in the printing process for some statements.

We are working with our print vendor to address the matter. We wish to assure our CDP accountholders that their shareholdings are unaffected. Our sincere apologies for causing any inconvenience and concern to our customers, said Tim Utama, Chief of Operations and Technology.

CDP customers who have any questions or concerns may contact us at +65 6535 7511 during office hours or email asksgx@sgx.com
-End-

Attachments

20150612_SGX_apologises_for_human_error_in_printing_process.pdf
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